Privacy Policy
Who we are
Our website address is: https://maisoncoeurdacier.com.
Data collection and protection
Your data is collected by Maison Coeurdacier SAS. Personal data means any information relating to an identified or identifiable natural person.
Personal information collected on the site is mainly used to manage our relationship with you, and where applicable, to process your booking requests.
The personal data collected is as follows:
- First and last name
- Postal address
- Email address
- Phone number
Right of access, rectification and erasure of your data
In accordance with applicable personal data regulations, you have the following rights: access, rectification, erasure, restriction of processing, objection to processing, and data portability.
Any request must be accompanied by a signed photocopy of a valid ID and must state the address to which we can reply. A response is sent within one month of receiving the request; this period may be extended by two months if necessary.
Since French law n°2016-1321 of 7 October 2016, everyone can decide what happens to their data after their death (more information on cnil.fr).
You can also file a complaint with the CNIL (the French data protection authority). We recommend contacting us first, as we are fully available to resolve your issue.
Use of data
The personal data collected is used to provide our services, improve them, and maintain a secure environment, on the basis of the performance of the contract between you and us. In particular, it is used for: accessing and using the site, managing and optimising its operation, assisting users, and verifying the information provided.
Data retention policy
We keep your data for as long as necessary to provide our services or support, and where applicable, to comply with our legal obligations, resolve disputes or prevent fraud.
Sharing data with third parties
We do not share your personal data with third parties, except where legally required (claims, administrative or legal proceedings).
Cookies
A "cookie" or tracker is an electronic file placed on a device and read, for example, when browsing a website (source: cnil.fr).
Our website uses Google Analytics, an audience measurement tool that places a cookie in order to count visits and understand how our pages are viewed (page views, referral source, time on site). This data is anonymised and is not used to identify you personally or shared for advertising purposes.
You can refuse these cookies at any time by adjusting your browser settings (blocking third-party cookies) or by installing the Google Analytics opt-out add-on.
Our "Contact Us" page also displays a Google Maps map, and our booking page loads a Google Maps component: they may place their own cookies as soon as they load, independently of your consent. For more information, please see Google's privacy policy.
To learn more about Maison Coeurdacier, discover our family history since 1827.